Saturday
Closed
Friday
8:00am - 1:00pm
Thursday
9:00am - 7:00pm
Wednesday
9:00am - 7:00pm
Tuesday
9:00am - 7:00pm
Monday
9:00am - 7:00pm
Sunday
Closed
Business Hours
(Phone service ceases one half hour before closing time each day)
Contact the Vet Office
In these challenging times, when it seems that the whole world is short-staffed, please remember that we are, too.
Please be kind, share your expectations respectfully, and remember that we are doing our best to help you.
Tel: 847-891-8944 • Email: knollwoodnews@gmail.com • Address: 2237 Schaumburg Rd, Schaumburg, IL 60194
I have a question, right now!
(Current clients only)
General or emergency information needs: Any team member can and will help. A holding time may be needed to accomplish this for you. Upon request, we can call you back or e-mail you back, as soon as humanly possible, instead.
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Non-emergency medical questions: A member of our staff will take a message, and your call will be returned by a member of our Nursing Team within 24 working hours.
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I need to talk to/have a time-edited video* watched by/get an e-mail back from, a specific Doctor or a specific Nurse:
Our Doctors and Nurses see patients all day, from start to close, 9am-7pm. Currently, we also field hundreds of phone calls, emails, and videos every single working day. If you feel that no one other than a specific Doctor can answer your questions, a Nurse will collect your information, and a Doctor will return your call during her end-of-day call time before 9pm, within 48 weekday hours. Nurses will continue to return all other calls and e-mails before 7pm, within 36 weekday hours. *All videos must be edited to less than 2 minutes in length.
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While it seems that the whole world is short-staffed, please remember that we are, too.
Please be kind, share your expectations respectfully, and remember that we are doing our best to help you.
Many, many thanks!
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2024 Holiday Hours & Schedule Changes
May 27: Closed for Memorial Day
June 10 - June 18: Our office will be open with usual hours; Dr. M is out of the office, having a knee replacement.
July 4-5: Closed so our staff can enjoy an Independence weekend with family and friends.
September 2: Closed for Labor Day
November 28 - 29 : Closed for Thanksgiving weekend
December 24 - 25: Closed
December 31 - January 1: Closed to ring in 2025!
Change of Information  Form
If you need to update any of your basic information you can do so now easily online!
Please take the next few minutes to complete you change of information.